Case Study: Special Olympics World Games 2019 Master Operations Center

Cyviz took on the challenge to deliver an innovative, multipurpose and dynamic master operations center and control room at the Special Olympics World Games 2019 in Abu Dhabi.

An event that broke records and made history with more than 200 nations represented and 7,500 athletes competing in more than 24 sports over seven days, as the year’s largest sports and humanitarian event in the world, the 2019 Special Olympics World Games in Abu Dhabi – the first-ever to be held in the MENA region – was one of immense scale. Thanks to the Cyviz Easy Platform – a ready-to-implement solution that could be tailored to any control center’s specific needs and configured rapidly – the event ran seamlessly.

The solution

The Cyviz Easy Platform was implemented to manage and control the display and the content sources. The data hub served to aggregate the data and the Cyviz video processor served to visualize eight different content sources simultaneously with PiPs (picture in picture) that were displayed in high resolution to the large video wall. The ability to dynamically size the content sources based on current needs, zooming in and out on details, added important value. The preset feature – offered in the platform and available through the Cyviz Touch monitor in the room – was utilized to change between standard operations modus to out of the ordinary scenarios with the click of a button.

The Cyviz solution was monitored and reported exceptions to the centralized Cyviz Easy Server. The server has a range of capabilities, allowing operators to remotely diagnose and correct problems, often before the meeting starts. If an end user calls for help, support operators get immediate remote access to the Cyviz Touch monitor and can assist the end user within seconds. Helping end users does not require a physical presence.

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