Support & Maintenance
CORONAVIRUS SITUATION
The current crisis and coronavirus is having a global impact on all of us.
At Cyviz we are committed to delivering the services and support our customers expect. If you have any concerns or would need assistance on your systems, please don’t hesitate to reach out to our Global support team support@cyviz.com. We will assist you in any way we can, if it is assuring the availability of your critical systems or iterating configurations to optimize performance. We are here to help.
The Cyviz Easy Platform
Our support experience starts with the platform we built. Through a back end that allows management and monitoring through the Cyviz Easy Server, and a fully interconnected system with software and hardware, ranging from all audio-visual assets to building management systems.
ALREADY A CUSTOMER?
Cyviz’ customer support center provides remote support to our customers, worldwide.
We know uptime is crucial to your business. Our flexible Cyviz Support Services agreements are designed to maintain the performance of your systems 24 hours a day, 7 days a week. Purchasing a Cyviz product gives you not only the best tools available, but also the highest level of service at your fingertips.
Remote support & management
The IT-driven design of our platform connects the different rooms and assets. The Cyviz Easy Platform doesn’t only allow for centralized management and configuration, but also offers the ability to resolve issues via remote support.
