DeKalb County Government

Building a Central Collaboration Space to Drive Smart County Operations

DeKalb County, Georgia, is home to over 760,000 residents and operates one of the largest local governments in the southeastern U.S. With services spanning public safety, infrastructure, health, and administration, the county required a central collaboration space where leadership could align on strategy, operations, and emergency response. The goal was to create a room that could support executive meetings, crisis coordination, and daily planning—without the technical barriers or inconsistencies that previously slowed down communication.

Location: Georgia, USA

Summary

Cyviz partnered with DeKalb County to build a multifunctional collaboration room that supports real-time information sharing, executive decision-making, and hybrid engagement. The solution includes a large LED video wall, intuitive control interface, and flexible configuration for both scheduled meetings and rapid response situations. With improved visibility, easier operation, and consistent performance, the new space has become a cornerstone of the county’s modern leadership infrastructure.

Challenge

DeKalb’s leadership team faced limitations with outdated AV systems and lacked a single space where cross-department discussions could take place efficiently. Meetings were often delayed due to technical setup or connectivity issues, and there was no centralized way to coordinate during time-sensitive events such as storms, infrastructure failures, or public health incidents. The county needed a purpose-built room where executives could meet in person or remotely, access live data, and make timely decisions with confidence.

Solution

Cyviz implemented a centralized collaboration solution built around the Easy Platform. The room features a high-resolution LED video wall that can display live dashboards, GIS maps, video calls, and presentations side by side. The touch interface allows users to control sources, layouts, and room settings instantly—eliminating the need for IT intervention. With support for both physical and hybrid meetings, the space is now used daily for planning, project reviews, public briefings, and real-time event coordination.

Result

The Cyviz-enabled space has significantly improved communication, engagement, and responsiveness across DeKalb County’s executive team. Meetings start on time, participants can clearly view and interact with content, and support needs have decreased. The system’s flexibility allows the room to shift between everyday use and urgent coordination—supporting both public transparency and internal efficiency. The success of this deployment has also sparked interest in expanding the solution to other key departments across the county.

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