Control rooms, including operations centers, command and control centers, and network operations centers, are vital 24/7 environments for mission-critical operations. However, control room managers across all industries are facing a few main challenges that hinder their ability to act on data effectively. The next generation of control room design must address these issues head-on, from the initial layout to the technology and applications adopted. These are the top four challenges control room managers typically face:
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Control room managers often struggle with a lack of clear information visibility and representation. The ever-increasing number of content sources and applications are challenging to integrate into a single, real-time overview for managers and operators. This not only creates workflow friction but can also cause delays in decision-making and lead to errors—a critical risk in a command and control environment. Modernizing control rooms is a top priority, and advanced visualization is a key solution to create more efficient information overviews, improve shared team awareness, and increase overall efficiency.
Secondly, control room managers face difficulties supporting their critical infrastructure due to siloed technology setups. Traditional control rooms were built with competing technologies that were difficult to integrate and cumbersome to maintain. Cyviz’s Dynamic control room is different. It is based on a turnkey and unified platform model that is configurable, future-proof, and easy to support and monitor. By embracing standardized solutions, organizations gain more control and a more self-sufficient system, which can be monitored and supported remotely.
Third, control room managers often operate expensive spaces that quickly become outdated. In classic control rooms, operators are forced to adapt their workflows to the software’s limitations, rather than the other way around. A control room is a powerful asset and should be an investment that remains relevant as technology and operational scenarios evolve. With configurable technology, the Dynamic control room can be updated with each software release and easily integrate new applications, ensuring a lower total cost of ownership over time.
Finally, a common pain point in control rooms is the lack of focus on operator comfort in the design phase. An operator’s ability to take correct actions directly impacts an organization’s uptime, production, and safety. The best control room design considers the ergonomics of furniture, the layout of the space, and the technology at play. The Cyviz display wall, for example, enables operators to see multiple flows of data and information in a single view. Unlike traditional setups that mirror individual screens, our solution allows operators to share their work, interact with content, and create shared situational awareness for easier decision-making.
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Cyviz delivers integrated, turnkey operations centers that are truly dynamic in design, ergonomics, and functionality. These multi-purpose spaces are optimized for situational needs and evolve with changing technology and workflows. As a fully configurable, standardized, and secure solution, the Cyviz Dynamic control room is poised to become indispensable in helping organizations manage incidents, improve decision-making speed, and navigate crises. With over 20 years of experience, Cyviz delivers solutions that not only meet today’s requirements but anticipate the future needs of our customers’ control rooms.
