Stavanger Municipality in Norway, home to over 140,000 residents, embarked on a comprehensive digitalization strategy to modernize its public services and internal operations. A key part of this effort was to address the underutilized and non-standardized meeting rooms across its facilities. Previously, a decentralized procurement process led to a mix of different technologies, creating a logistical nightmare for IT support and leading to low adoption rates. The municipality needed a unified solution that was easy to use, simple to manage, and would encourage widespread use.
Stavanger Municipality partnered with Cyviz to standardize its meeting room technology as a core part of its digitalization strategy. By implementing the Cyviz Easy Platform, the municipality replaced a mix of disparate systems with a single, centrally managed solution. This has streamlined IT support, improved the user experience, and provided valuable insights into room utilization, paving the way for a more efficient and collaborative work environment.
Before the project began, meeting rooms at Stavanger Municipality were largely unused, despite being available. The main cause was a lack of standardization. Different departments purchased various types of equipment from different vendors, resulting in a confusing array of components that were difficult to use and nearly impossible for the IT and services teams to support. This led to wasted time, frustration, and a poor return on investment for the municipality’s technology assets.
The municipality chose the Cyviz Easy Platform for its unique remote support capabilities and central management features. This allowed them to standardize the meeting room technology across multiple locations, ensuring every room had the same components and a consistent, user-friendly interface. The platform’s central management and monitoring capabilities made it easy for the IT team to roll out upgrades and provide remote support, saving valuable time and improving the overall user experience.
The standardization of meeting rooms has provided Stavanger Municipality with immediate and long-term benefits:
Improved User Experience: With a standardized system, users no longer face the frustration of navigating different technologies, which has increased meeting room utilization.
Centralized Management and Support: The IT and services team can now manage, monitor, and update all meeting rooms from a central location, drastically reducing support time and effort.
Data-Driven Insights: The implementation of usage analytics provides the municipality with the data needed to understand user behavior, optimize room layouts, and plan for future technology investments.
Enhanced Digitalization Strategy: The success of this project serves as a model for further digitalization efforts, proving that standardized, easy-to-use technology is critical for improving efficiency and collaboration.
As IT Manager Stein Ivar Rødland states, “Usage analytics for the rooms gives us the information we need to learn about user behaviors.”
With our high-end visualization and unified communication systems, Cyviz control rooms can be used for national intelligence, space programs and other special operations.
